Dedicated UX researchers for your offshore team.
Offshore UX researchers in Chiang Mai and Bangkok, working full time on your product and managed by us. A UX researcher answers questions about how people use your product with evidence, which is far cheaper than building the wrong thing.
You get the designer. We handle the employment, the workplace and the day-to-day management, for one fixed monthly fee.
This role is part of a dedicated UX/UI design team. It's staff augmentation, fully managed: take one role on its own, or the whole area as one delivery team.
One UX Researcher, assigned to your product and fully managed.
We assign a UX Researcher to your team full time and run everything around them: a service delivery manager who oversees delivery, training and coaching, the office and equipment, and HR and payroll. The price below is for a junior UX Researcher; other levels are priced in your proposal, and how the monthly fee is built explains the arithmetic.
From price
One junior UX Researcher, full time, everything below included. All 27 things included ››
- UX researcher From USD 2,200 per month
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Service
We manage and develop the team
- A service delivery manager who oversees operations and delivery
- A 1:1 with our Head of Delivery every two weeks
- Weekly delivery scoring and monthly capacity reports
- A Talent Success Manager for every team member
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HR
We are the employer
- Recruitment and technical assessment
- Employment contracts
- Salary and payroll
- Tax and social security
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Facilitation
We provide the workplace
- A desk in our office in Chiang Mai or Bangkok
- A Workplace Experience Manager on site
- Team events through the year
- IT support
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Equipment
We supply the tools
- Laptop and hardware
- Software licences
- LinkedIn Learning access
- Device security and management
What a UX Researcher does on a dedicated UI/UX design team.
They take the questions your product team is debating and agree a study plan with your product owner. Findings arrive in time to shape the sprint.
UX Researcher skills and technologies
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Planning and running interviews, usability sessions and surveys against specific product questions.
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Analysing behavioural data alongside qualitative findings, so conclusions hold up to challenge.
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Turning findings into decisions your product team can act on this sprint.
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Building and maintaining a participant panel so research does not restart participant sourcing every time.
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Running a research repository so findings stay searchable and don't get lost in old decks.
UX Researcher seniority levels.
Junior to senior. Research often takes part of one person's week, with the rest going to product design for the same team. The level of that combined role is one of the things that decide how the monthly fee is built.
When your team needs a UX Researcher.
Usually works alongside a product designer, often combined into one full-time role that covers both research and design. Either way the researcher belongs to an outsourced design team that we manage day to day. Research capacity fits companies that hire offshore developers for a product and want decisions grounded in evidence from the start.
What we look for in a dedicated UX Researcher.
We look for researchers who scope a study to the decision it has to inform, and no bigger. They should run an interview without steering it, combine what users say with what the data shows, and present a finding in one page.
A remote UX Researcher's first three months on your team.
- Weeks 1 to 2Reviewing past research and analytics, and agreeing the open product questions with your team.
- Weeks 3 to 6Running the first studies and turning findings into decisions for upcoming work.
- Months 2 to 3Building a participant panel and research repository so studies get faster each round.
Questions about adding a UX Researcher to your team.
How much research capacity do we need?
Often less than you'd expect. Part of a researcher's week usually covers a steady rhythm of interviews, usability tests and analysis, with findings shared every sprint. Larger programmes, such as a redesign or a new market, need more, and adding it is a conversation with your service delivery manager.
What if we have no users to test with yet?
Then research means competitor analysis, concept tests and sessions with participants we recruit to match your target users. The scope of each finding is stated clearly, so you know what's evidence and what's an early signal. As soon as real users arrive, research moves to them.
Add remote UX researchers to your team.
Tell us the product questions you can't answer today and whether you can reach your own users. We'll suggest how research and design could share one full-time role and send the monthly fee. The researcher is hired in four weeks from signing.
Tell us what your UX researcher would work on.
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