When your AWS account needs an owner.

The bill is the usual trigger. It grows every month, and some of the largest lines are data transfer and NAT gateways that no feature asked for. Somebody has to tag resources, read the Cost and Usage Report and explain the numbers to finance.

Access is the other common trigger. Developers share long-lived keys, IAM users from 2019 still have admin rights, and a customer's security questionnaire asks about least privilege and audit logs. That is weeks of careful work in IAM, CloudTrail and AWS Organizations.

Then there are the deadlines AWS sets for you. A database engine or a Kubernetes version reaches the end of standard support, and RDS and EKS charge extended support fees until you upgrade. An engineer who owns the account plans those moves months ahead.

The work our AWS engineers take on.

  • Cost clean-up Deleting unattached EBS volumes and old snapshots, moving gp2 volumes to gp3, and releasing public IPv4 addresses you don't need. AWS has charged for every one since February 2024.
  • Commitments Sizing Savings Plans from three months of usage in Cost Explorer, and moving steady workloads to Graviton instances where the software runs on ARM.
  • Identity Replacing IAM users and shared keys with IAM Identity Center and short-lived roles. GitHub Actions gets access through OIDC, so no keys live in CI.
  • Account structure Splitting one crowded account into production, staging and sandbox accounts under AWS Organizations, with service control policies as guard rails.
  • Infrastructure as code Importing hand-built resources into Terraform or CloudFormation, so the next change is a reviewed pull request.
  • Version upgrades Upgrading RDS engines, EKS clusters and Lambda runtimes before their standard support ends.

If you're comparing cloud engineer outsourcing options, ours works like this. We hire the engineer for your stack, and they work full time in your account with the access you grant. The account and the bill stay in your name, and you direct the work. The people side is managed from our offices in Thailand.

How AWS accounts drift over the years.

Putting everything in one account causes most of the later pain. Production and experiments share limits and permissions, so one mistake can reach everything. Separating them after five years is slow, and starting with even two accounts is cheap.

Infrastructure built by clicking ages badly. A load balancer made in the console in a hurry has no record of why it exists, so people are afraid to remove it. Good engineers put every change through code and treat the production console as read-only.

Cost work done once doesn't last. A clean-up in March is undone by October unless tags are enforced and budget alerts go to the team that owns the spend. The saving comes from doing it every month.

Questions about AWS engineers.

  • Do you resell AWS or need our root credentials? No. You keep the account, the bill and the root user. The engineers on your team get the roles you grant through your identity setup, and our managers have no access to your systems.
  • Can one AWS engineer look after everything? One good engineer can run a small or mid-sized estate: networking, compute, databases, pipelines and cost. Larger estates split the work into platform, security and data roles. You can begin with one person and add a role when the workload calls for it.
  • AWS engineer or DevOps engineer: which should we ask for? The titles overlap, so ask for the work. If most of it is accounts, networking, cost and security, that's a cloud engineer. If it's pipelines, containers and releases, that's a DevOps engineer. Tell us which one hurts more and we recruit for it.

Tell us what you need AWS for.

A service delivery manager will reply with the specialists we'd suggest, the monthly capacity and what the first month looks like.

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