--- title: "Dedicated Site Reliability Engineers for Measurable Uptime" description: "Site reliability engineers set clear uptime targets and write the incident plans behind them. Hire them offshore, dedicated to you, based in Thailand." url: "https://azendo.co/services/dedicated-cloud-and-devops-team/site-reliability-engineer/" --- 1. [Home](https://azendo.co/) 2. [Services](https://azendo.co/services/) 3. [Cloud and DevOps](https://azendo.co/services/dedicated-cloud-and-devops-team/) 4. Site Reliability Engineer # Dedicated site reliability engineers for your offshore team. Offshore site reliability engineers in Chiang Mai and Bangkok, working full time on your product and managed by us. A site reliability engineer treats uptime as something you engineer, with measurable targets and a clear plan for when they are missed. The engineers work in your cloud accounts. Everything around them, from employment to training, is ours, for one fixed monthly fee. [Contact us](https://azendo.co/get-in-touch/) [See pricing](https://azendo.co/pricing/) Part of our service line [Cloud and DevOps](https://azendo.co/services/dedicated-cloud-and-devops-team/) This role is part of a dedicated cloud and DevOps team. It's [staff augmentation](https://azendo.co/blog/engagement-models/staff-augmentation/), fully managed: take one role on its own, or the whole area as one delivery team. ## One Site Reliability Engineer, assigned to your product and fully managed. We assign a Site Reliability Engineer to your team full time and run everything around them: a service delivery manager who oversees delivery, training and coaching, the office and equipment, and HR and payroll. The price below is for a junior Site Reliability Engineer; other levels are priced in your proposal, and [how the monthly fee is built](https://azendo.co/pricing/) explains the arithmetic. From price One junior Site Reliability Engineer, full time, everything below included. All 27 things included ›› * Site reliability engineer From **USD 2,400** per month * Service We manage and develop the team * A service delivery manager who oversees operations and delivery * A 1:1 with our Head of Delivery every two weeks * Weekly delivery scoring and monthly capacity reports * A Talent Success Manager for every team member * HR We are the employer * Recruitment and technical assessment * Employment contracts * Salary and payroll * Tax and social security * Facilitation We provide the workplace * A desk in our office in Chiang Mai or Bangkok * A Workplace Experience Manager on site * Team events through the year * IT support * Equipment We supply the tools * Laptop and hardware * Software licences * LinkedIn Learning access * Device security and management ## What a Site Reliability Engineer does on a dedicated cloud and DevOps team. They join your on-call rotation and incident reviews, and agree service level objectives with your product and engineering leads. ### Site Reliability Engineer skills and technologies * [Prometheus](https://azendo.co/skills/prometheus/) * [Grafana](https://azendo.co/skills/grafana/) * [Datadog](https://azendo.co/skills/datadog/) * [New Relic](https://azendo.co/skills/new-relic/) * [OpenTelemetry](https://azendo.co/skills/opentelemetry/) * [PagerDuty](https://azendo.co/skills/pagerduty/) * [Kubernetes](https://azendo.co/skills/kubernetes/) * [chaos engineering](https://azendo.co/skills/chaos-engineering/) * [SLO and error budget design](https://azendo.co/skills/slo-and-error-budget-design/) * [runbooks](https://azendo.co/skills/runbooks/) * Defining service level objectives and error budgets that product and engineering both accept. * Building observability so an incident is diagnosed from data rather than guesswork. * Incident response, on-call process and blameless postmortems that change something. * Capacity planning against growth, so scaling is planned ahead of the traffic. * Running game days to test whether the runbooks work under pressure. ## Site Reliability Engineer seniority levels. Junior to lead. Reliability work depends on judgement built through experience, so a senior engineer is a common choice. A senior costs more, and that is part of how the monthly fee is built. ## When your team needs a Site Reliability Engineer. The right addition once downtime has a measurable business cost, working alongside a DevOps or cloud engineer. The SRE belongs to an [offshore DevOps team](https://azendo.co/services/dedicated-cloud-and-devops-team/), the dedicated cloud and DevOps team we employ and manage for you. SREs usually join companies that [hire a dedicated development team](https://azendo.co/hire-a-dedicated-development-team-in-thailand/) once uptime has a real price and needs an owner. ## What we look for in a dedicated Site Reliability Engineer. We look for SREs who have carried a pager and learned from it. They should turn an incident into a change in the system and agree an error budget with product and engineering. Their dashboards should answer a question. ## A remote Site Reliability Engineer's first three months on your team. 1. Weeks 1 to 2Reviewing your monitoring, incidents and on-call setup, and agreeing the first service level objectives. 2. Weeks 3 to 6Building the observability and alerting needed to measure those objectives. 3. Months 2 to 3Owning incident response and postmortems, and running the first game day. From USD 2,400 Per month for a junior site reliability engineer, fully managed 160 h Typical monthly capacity for this role Fixed The same fee every month 4 weeks Time to hire, from signing Weekly Delivery scores from you every Friday ## Other roles in cloud and DevOps. [DevOps Engineer Cloud and DevOps role](https://azendo.co/services/dedicated-cloud-and-devops-team/devops-engineer/)[Cloud Engineer Cloud and DevOps role](https://azendo.co/services/dedicated-cloud-and-devops-team/cloud-engineer/)[Platform Engineer Cloud and DevOps role](https://azendo.co/services/dedicated-cloud-and-devops-team/platform-engineer/) Our SREs join one client's on-call rotation and incident reviews, within agreed hours. Chiang Mai and Bangkok, Thailand · UTC+7 ## Questions about adding a Site Reliability Engineer to your team. Do we need an SRE if we already have DevOps? Once downtime has a real business cost and someone needs to own reliability targets, yes. DevOps engineers focus on how software gets to production. An SRE focuses on how it behaves once it's there: service level objectives, incident response, capacity planning and removing the causes of repeated outages. Will the SRE be on call? Within agreed hours, yes, and the arrangement is written into the agreement. Thai working hours cover the European morning and a large part of the Australian day. The SRE also builds runbooks, alerts and automation, so fewer incidents need a person awake at the wrong time. ## Add remote site reliability engineers to your team. Tell us what downtime costs you, how incidents are handled today and whether you have service level objectives. We'll suggest the level of SRE that fits and send the fixed monthly fee. Hiring the SRE takes four weeks from signing. [Contact us](https://azendo.co/get-in-touch/) [How it works](https://azendo.co/how-it-works/) ## Tell us what your site reliability engineer would work on.