--- title: "Offshore Software Teams for Retail and eCommerce Brands" description: "Peak season exposes every weak spot in a shop platform. Hire offshore software teams for retail and eCommerce, managed across storefront, stock and fulfilment." url: "https://azendo.co/industries/retail-and-ecommerce/" --- 1. [Home](https://azendo.co/) 2. [Industries](https://azendo.co/industries/) 3. Retail and eCommerce # Software development for retail and eCommerce. Retail software is judged on two days a year and maintained on the other three hundred and sixty-three. The work that decides how Black Friday goes is done in March. 4 weeks Time to hire a dedicated team, from signing Every Friday You score our delivery in a short survey Your repos Work happens inside your existing codebase 1 lead One service delivery manager across every specialist assigned Send us a message Tell us where your team is stretched. We'll reply with what we'd deliver and what it takes. ## Peak readiness is a year-round problem, not a November one. A dedicated offshore team, managed by us, works remotely in your tools all year. The performance and integration work that protects peak season gets scheduled and done. Many retail platforms carry the same debt. The storefront has been changed again and again for years. The order system was connected piece by piece and never designed as a whole. The links to stock, payment, shipping and marketing tools each made sense on their own. That debt is invisible until traffic multiplies. The work that prevents a bad peak is load testing, caching, queue behaviour under pressure and a plan for when a third party is slow. It rarely gets priority over a feature customers can see. A dedicated team changes that, because the capacity is already committed. When the integration and data layer is the constraint, a [dedicated data engineering team](https://azendo.co/services/dedicated-data-engineering-team/) is often the most useful addition. When it's the platform itself, [software development outsourcing](https://azendo.co/blog/engagement-models/software-development-outsourcing/) covers it. Assigned developers work inside the partner’s own storefront, order and fulfilment systems. A peak-season outage is prevented in March, by someone whose time was already committed to it. ## Mapped to what breaks in retail platforms. Each problem below belongs to one service line, so we can start from the one that hurts most. In retail, the first focus is as often platform reliability as it is feature work. A shop also holds payment and customer data, so [offshore cybersecurity](https://azendo.co/services/dedicated-cybersecurity-team/) roles can join the same agreement. [Storefront and checkout feature work → Software development](https://azendo.co/services/dedicated-software-development-team/)[Peak-load and performance readiness → Cloud and DevOps](https://azendo.co/services/dedicated-cloud-and-devops-team/)[Stock, order and marketing data pipelines → Data engineering](https://azendo.co/services/dedicated-data-engineering-team/)[Conversion and checkout experience → UX/UI design](https://azendo.co/services/dedicated-ui-ux-design-team/) ## Day-one fluency in how retail platforms are built. Team members are matched to your platform at scoping. These are what we see most often in retail codebases, whether the storefront is bespoke or sits on a commerce platform. * [Shopify](https://azendo.co/skills/shopify/) * [Magento](https://azendo.co/skills/magento/) * [React](https://azendo.co/skills/react/) * [Next.js](https://azendo.co/skills/nextjs/) * [Node.js](https://azendo.co/skills/nodejs/) * [PHP](https://azendo.co/skills/php/) * [Laravel](https://azendo.co/skills/laravel/) * [Elasticsearch](https://azendo.co/skills/elasticsearch/) * [Redis](https://azendo.co/skills/redis/) * [ERP and WMS integrations](https://azendo.co/skills/erp-and-wms-integrations/) * [Payment and tax providers](https://azendo.co/skills/payment-and-tax-providers/) * \+ more on request ## Four points where retail teams call us. Knowing which of these describes you helps us suggest the right specialist from the first call. Every team is [staff augmentation](https://azendo.co/blog/engagement-models/staff-augmentation/) delivered as a fully managed service: the specialists are ours, assigned to you full time, with delivery management, training, the workplace and HR included. A replatform that has stalled halfway The new storefront is partly live, the old one is still running, and both need maintaining. Integrations multiplying faster than anyone can maintain them Every new channel or tool adds a connection that needs an owner. Peak season approaching with known weak points The team knows what will break and has no capacity to fix it before it does. Azendo assigns capacity across the year Developers committed to the platform continuously, so the quiet months are used. ## Questions retail teams ask us first. Most of these come up when a retailer compares an agency retainer with a team assigned to its platform all year. Can you work on a Shopify or Magento build as well as bespoke ones? Yes. A large share of retail work is platform extension: apps, themes, checkout extensions and the integration layer around them. We match the developers to the platform at scoping, and the same assignment can cover both the platform and the bespoke services behind it. How do you handle a code freeze over peak season? We plan around the freeze. The team keeps working and moves to the work a freeze makes possible. That is load testing, observability, documentation and the changes queued for when the freeze lifts. The monthly fee stays the same. Can a specialist cover both the storefront and the integrations behind it? Often, on a smaller platform, where a full stack developer can carry both. When storefront performance and the integration layer are each a big job, two people under one agreement do better than one person switching every day. Our traffic is seasonal. Can capacity follow it? We advise keeping the team steady through the year. The work that protects your peak, such as load testing, performance fixes and integration hardening, happens in the quiet months. By November the people doing it already know the platform. Retail platforms rarely need help in one area alone. These service lines fit the work described above, and they can all sit under one agreement. [Software development](https://azendo.co/services/dedicated-software-development-team/)[Cloud and DevOps](https://azendo.co/services/dedicated-cloud-and-devops-team/)[Data engineering](https://azendo.co/services/dedicated-data-engineering-team/)[UX/UI design](https://azendo.co/services/dedicated-ui-ux-design-team/) ## Tell us what your platform has to survive. Thirty minutes with a service delivery manager. You'll leave with a clear picture of the team you'd need, what it would deliver and how we would hire it in four weeks. [Get in touch](https://azendo.co/get-in-touch/)