--- title: "How It Works: Your Managed Offshore Dev Team in 4 Steps" description: "How Azendo builds and runs your dedicated offshore software team: four steps from first call to a team in your sprints, and the service that runs every week." url: "https://azendo.co/how-it-works/" --- 1. [Home](https://azendo.co/) 2. How it works # How we build and run your team. We scope your dedicated team with you, headhunt, test and hire it in four weeks, start it in your tools, and manage it every week after. One agreement, one monthly fee, one person to talk to. [Get in touch](https://azendo.co/how-it-works/#contact) Try us, at zero risk. * No deposit * No upfront fee * No commitment [Get in touch](https://azendo.co/how-it-works/#contact) ## Four steps, one agreement. From signing to a hired team takes four weeks. After that the service keeps running for as long as your team does. 1. [01 Before you sign We scope the team with you A short call about your product, your stack and the first ninety days. A few days later you have a team proposal and a monthly fee in writing. **You get:** A team proposal and a monthly fee](https://azendo.co/how-it-works/#step-1) 2. [02 Four weeks from signing We hire your team We headhunt for your stack, run our technical and mindset tests, and introduce the people before anything is committed. You meet them first. **You get:** Profiles, an intro call and a hired team](https://azendo.co/how-it-works/#step-2) 3. [03 From day one Your team works in your tools Your repositories, your board, your stand-up. You own the product and the priorities. A service delivery manager on our side follows the delivery with you. **You get:** A team working in your sprints](https://azendo.co/how-it-works/#step-3) 4. [04 Every week after We manage the team every week You score the delivery, your service delivery manager acts on it, and Talent Success turns it into training. The team is managed without your time going into it. New roles join as your product grows. **You get:** One person to talk to, one monthly invoice](https://azendo.co/how-it-works/#step-4) ## 01 We scope the team with you. From the first call to a signed agreement can take a day or a week, depending on how fast you move. It takes four short steps, and none of them costs you anything. 1. 1 ### Scoping call Thirty minutes on what you are building, your stack, your way of working and the first ninety days. No slides. 2. 2 ### Team proposal Within a few days: the roles and seniority we suggest, the monthly fee per role and our time to hire, four weeks from signing. 3. 3 ### Service agreement One agreement for the whole team, however many roles. It names the capacity, the fee and the time to hire we commit to. 4. 4 ### You sign, we start the search The headhunting starts the day you sign. You pay nothing at this point. ### Nothing to pay until day one. We agree a time to hire with you. Your first invoice is issued after a team member's first day on your team. If we can't find the right people within the agreed time, you walk away with nothing to pay. * No deposit * No upfront fee * No commitment until the right people are on your team * Monthly invoice, in arrears, from the first day [Book a scoping call](https://azendo.co/how-it-works/#contact) ## 02 We hire your team in four weeks. Our recruitment is something we are proud of. We hire for your team, never from a bench, and we are as strict on mindset, culture fit and logical thinking as on technical skill. Very few make it through. Before we start Alignment on your needs * Roles and seniority * Stack and domain * Way of working * Capacity and time to hire [Talk to our teamBook a scoping call](https://azendo.co/book-a-meeting/) 1. 25 Week 1 Sourcing Headhunted for your brief 2. 12 Week 2 AI processing and screening Matched to your stack 3. 5 Week 3 Technical testing Pass technical testing 4. 1 Week 4 Mindset, culture and logic Proposed to you ## 03 You own the product. We run the team. Our developers work inside your systems every day, as part of your remote team. Our managers stay out of your systems and look after the people. ### You own the product Direction, priorities and acceptance stay with you. * Roadmap, priorities and scope * Backlog and sprint planning in your tools * Architecture and technical decisions * Code review and acceptance * Release calendar ### We run the team Everything it takes to put the right people on your product and keep them there. * Headhunting and the team around your stack * Delivery oversight, feedback and reporting * Training, coaching and development plans * Employment, payroll, benefits and HR * Office, equipment, security and continuity ## 04 We manage the team every week. Your management time goes into the product. Keeping the team performing is our job, and this is the rhythm it runs on. 1. Daily ### In your team's rhythm Stand-up, your board, your chat. Your remote team works your hours of overlap, whether you sit in Europe, the US or Sydney. 2. Weekly ### You score the delivery A one-minute survey, one score per team member. Scores are tracked over time, so a dip shows up early. 3. Every two weeks ### 1:1 with our Head of Delivery Quality, collaboration and anything a survey can't capture, with the person who oversees every Azendo team. 4. Monthly ### Capacity and delivery summary Hours against committed capacity, what shipped, the score trend, and the capacity for the coming month. ### Every score ends in a plan. You score the delivery, and we do the work of improving it. [How Talent Success works ](https://azendo.co/talent-success-academy/) 1. 1 You score The weekly survey and the 1:1. 2. 2 Your service delivery manager acts Reads it against tracked hours and the team member's own report, and picks it up with you straight away. 3. 3 Talent Success trains Coaching, courses, mentoring or a change to the team, with a date to reassess. ### Talent Success: the team behind your team. A dedicated team at Azendo whose only job is to keep the people on your team growing, motivated and on your product for years. All of it is in the monthly fee. * A development plan for every team member Built every quarter and run for three months, around your company OKRs and your goals for the team. In between, check-ins and coaching come weekly, every two weeks or monthly, whatever the plan and the person need. * Training tracks in the Azendo Academy Structured tracks per field, from framework depth to architecture, with a skills assessment before each next level. * 1:1 coaching and mentoring A senior in the same field mentors each team member, and a Talent Success coach runs regular one-to-ones on delivery and collaboration. * Skill and career development Learning access and a visible career path inside Azendo. People who see a future stay, and your product keeps what they learn. * English and client communication Coaching on written and spoken communication with your team, so questions are asked early and status is clear without you chasing it. * Clock-in, clock-out and time tracking Every team member clocks in and out and tracks time against your committed capacity in our system. You see hours delivered against hours agreed every month, and we see overload before it becomes a problem. [Inside the Talent Success Academy ](https://azendo.co/talent-success-academy/) ## One monthly fee covers all of it. You agree a monthly capacity in hours with us. The fee covers the team member's salary and every layer around it: the service delivery manager who oversees delivery, training and development, the workplace, the equipment and the HR behind the employment. It is the same amount every month. * One agreement and one invoice, with no upfront fee or management surcharge * Holidays are already priced in, so April and May cost the same * A capacity report every month, so you see the hours delivered [How the monthly fee is built →](https://azendo.co/pricing/) ## Try us, at zero risk. * No deposit * No upfront fee * No commitment We agree a time to hire with you. If we can't find the right people for your team within it, you walk away with no commitment and nothing to pay. [Get in touch](https://azendo.co/how-it-works/#contact) "You score the delivery every week. If a score dips, it is my team's problem to solve, not yours." **Fai**, Head of Service Delivery ## Questions about how it works. Who manages the team day to day, you or us? You set the direction: priorities, scope, technical decisions and acceptance. We manage the people: who is assigned, how they perform, how they develop, and the reporting. You brief and review the work. Anything about how the team is performing or growing goes through your service delivery manager. That split is what makes it a managed offshore team: you [hire dedicated development team](https://azendo.co/hire-a-dedicated-development-team-in-thailand/) members from us, and we manage them day to day. [Staff augmentation vs managed services](https://azendo.co/blog/engagement-models/staff-augmentation-vs-managed-services/) sets the two models side by side. Why full-time team members and long-term agreements? Because the value of this model comes from accumulated context. A team member who has worked in your product for two years makes better decisions, needs less specification and catches problems earlier. Full-time focus on one product, over years, is what makes that possible, and it is how every [dedicated development team](https://azendo.co/services/dedicated-software-development-team/) at Azendo is set up. Do your managers need access to our systems? No. Only the team members assigned to you hold credentials, and they use them inside your environment alongside your own people. Our managers follow delivery from three things: the hours tracked in Azendo's system, the team member's weekly report to us, and what you tell us in the weekly survey and in the 1:1 with our Head of Delivery every two weeks. What exactly is included in the monthly fee? Everything around the team member. That means delivery management and reporting, and Talent Success with training, coaching and development plans. It also means the practical side: employment, payroll and benefits, hardware, licences, the office, security and connectivity. You pay one fee per team for an agreed monthly capacity in hours, with no management surcharge, selection fee or equipment invoices. What happens if delivery is not good enough? It shows up in your weekly score early, and your service delivery manager picks it up straight away. They agree a plan with Talent Success and the team member, usually training, coaching or mentoring. If a team member isn't the right fit for your team, we replace them at no cost. Do we need a legal entity in Thailand? No. You sign one service agreement with Azendo and receive one monthly invoice. The team members are employed by Azendo in Thailand, so all local employment, tax and compliance obligations sit with us. Companies that hire dedicated developers this way have no entity to register, no local contracts to sign and no payroll to run. How does the time difference work in practice? Thailand is on UTC+7: five hours ahead of Northern Europe in summer and six in winter, and three to four hours behind Sydney. Your offshore team shares part of every working day either way. The team joins your stand-up and answers questions while you are still at work. Teams working with partners further west shift their hours to widen the overlap where it helps. Can the team change over time? Yes, it can grow. New roles join under the same agreement as your needs grow, and the check-ins with your service delivery manager are the place to raise what the team needs next. We build every team for the long term. ## Tell us what you need a team for. Step one takes thirty minutes. We talk through your plans, your stack and the roles you need, and a few days later you have a proposal in writing. * No deposit and no upfront fee * No commitment until the right people are on your team * If we can't find them inside the agreed window, you walk away at no cost Mikkel Schmidt and John Mark, the people you would talk to. No slides, no sales script. [Book a discovery call](https://azendo.co/book-a-meeting/)